Warranty/Service

 

Freestyle warrants, to the original purchaser, a limited lifetime warranty that its watches are free from defects in materials and workmanship. The following are not covered under warranty: battery, strap/bracelet/band and crystal. Accidental breakage or damage due to normal wear or misuse of the product, including but not limited to the mathematical accuracy of the product, is not covered under this warranty. 

Under this warranty Freestyle will make any necessary repairs, if applicable, at no cost to you the consumer. Any repair needed that is not under warranty will be at the cost of you the consumer. Proof of purchase and/or original receipt is needed to validate your warranty.

Your warranty is voided by any servicing out by a non-authorized agent. Any other form of guarantee to you by the retailer is his/her responsibility. This warranty applies to watches purchased in New Zealand. For watches purchased outside New Zealand, please contact the authorized Freestyle dealer for warranty information in the country of purchase.

Please send to the address below and include the following (with the form included on your Warranty and Instruction Manual).

A copy of your original sales receipt.
Your printed name, address, phone number and a brief description of the problem.

Freestyle Watches Warranty and Repairs.
c/- Bay Watch On Time.
Shop 5/109 Devonport Rd
Tauranga 3110

Should the warranty on your watch not be valid or found to be voided, repairs can be made at your cost subject to inspection.
Please contact:

Freestyle Watches.
c/- Bay Watch On Time.
Shop 5/109 Devonport Rd
Tauranga 3110


To ensure future validity of your warranty, battery replacements must be made by Freestyle New Zealand’s official repairer at the above address.

 

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